UX Performance Metrics: How to Measure & Prove UX Impact?

UX metrics are measurements that quantify user experience quality and its business impact. Examples include task completion rate, time on task, drop off rate, feature adoption, and Core Web Vitals. Use them to prioritize improvements and prove ROI.

Focus on activation, onboarding completion, time-to-value, feature adoption, retention cohorts, and trial-to-paid conversion. Add NPS and performance signals to capture satisfaction and reliability.

Share a weekly pulse on activation and funnels, a monthly review on adoption and retention, and a quarterly strategy update that links UX uplifts to revenue and costs.

They measure performance factors that shape perceived UX. Better LCP, CLS, and TTFB reduce abandonment and improve conversion, especially on mobile devices and in poor network conditions.