Behavioral Analytics Platform UX
Design and Development for Pretaa

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  • Pretaa
  • Healthcare Technology
  • Software Design & Development
  • UX Researchers, UI/UX Designers, Developers, and Testers
  • 9-11 Months
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About Pretaa

Pretaa is a behavioral analytics company. Its solutions aim to revolutionize addiction recovery and behavioral health. By partnering with biometric makers like Google Fitbit and developing their own proprietary Smart Rings, Pretaa provides caregivers and treatment centers with real-time biometric data.

Pretaa helps create a holistic view of a patient’s body and mind with these solutions. This data-based, easily graspable, holistic view of patient health drives better healthcare outcomes.

Goal of the Design

Pretaa approached our studio with a powerful vision: to design and build, from the ground up, their ultra-secure, clinically intelligent care delivery system — a platform capable of translating raw data from wearables (like the Google Fitbit, Apple Watch, and Pretaa’s own Smart Ring) into actionable, visually intuitive interventions.

They needed a design & technology partner to craft the complex, user-centered infrastructure and interface required to transform raw real-time biometric data into clear, meaningful, and presentable information for both patients and caregivers.

Our core objectives for developing the Pretaa platform were to:

  • Design a Secure, Scalable, and HIPAA-Compliant: The first goal was to architect a backend capable of ingesting and processing millions of real-time biometric data points, while guaranteeing patient privacy through a privacy-first, zero-knowledge design framework and auditable HIPAA compliance checks.
  • Ensure Seamless and Consistent Wearable Integration: We needed to design ultra-secure API integrations and data pipelines with third-party wearables like Fitbit (as well as Pretaa’s own tools) to ensure that all biometric information sourced from wearable devices was encrypted, transmitted in real-time, and displayed with visual integrity at every stage.
  • Create an Actionable and Intuitive Caregiver Dashboard: The plan was to develop a user-friendly, visually clear dashboard and mobile-friendly interface (UI) for clinicians and caregivers. The UI had to present complex data in intuitive, actionable, and well-organized formats for all types of user scenarios.

As you can see, this was not just a regular app design and development project. We had to build a thoughtfully designed care delivery ecosystem that could surface meaningful data and truly visualize and understand a patient’s well-being in real time.

Challenges

Achieving Pretaa’s vision required solving several critical challenges through thoughtful design and strategy:

  • Data Integration: Designing a seamless system to aggregate real-time data from multiple wearables — without loss or corruption — while ensuring patients didn’t feel surveilled. A zero-knowledge architecture preserved privacy and reinforced trust in the experience.
  • Security and Compliance: The platform’s design had to scale to thousands of users while visually and functionally aligning with HIPAA compliance, incorporating clear, auditable and secure data access patterns for an enterprise-ready experience.
  • Translating Data into Insights: The interface couldn’t just display raw numbers — it needed to visually communicate patient well-being clearly and intuitively. Distinguishing normal activity from true distress, while avoiding caregiver alert fatigue, was a key design challenge.

The project demanded a balance of privacy-first architecture, intuitive visualization, and actionable usability to turn complex data into meaningful care.

Our Approach

Discovery, Architecture

Discovery, Architecture, & Backend Development

Pretaa was built to break addiction’s isolation by transforming biometrics into caregiving lifelines. Creating a platform that supported these goals meant gaining an in-depth understanding of:

  • Patients: Needing discreet support during cravings
  • Families: Seeking actionable alerts without surveillance
  • Clinicians: Requiring trend visualization for dozens, if not hundreds, of patients

We conducted contextual interviews, surveys, diary studies, and more across rehab centers, targeting all of these groups.

With this database of user needs, we first architected a microservices-based backend on AWS for maximum scalability. This super-secure system could now handle high volumes of real-time data ingestion while remaining easy to maintain. This zero-knowledge architecture also secured all data in transit and at rest with AES-256 encryption, and it generated HIPAA §164.312 compliant audit trails for every data access event.

Third-Party API Integration

Define: Third-Party API Integration

To process incoming biometric data in real time, we used AWS Kinesis to create a scalable and resilient data streaming pipeline. This allowed us to handle high-throughput data from thousands of devices simultaneously. We then built secure REST APIs with token-based authentication to integrate with wearable partners. This ensured that all information flowing from a user’s device to Pretaa’s dashboards was protected and synced reliably.

Design Highlights

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For the user-facing app, our team developed an intuitive dashboard that gives caregivers a comprehensive view of patient well-being at a glance. The UI was intentionally designed to be clean and uncluttered. It reflected Pretaa’s premium and empathetic black, white, and gold branding. More importantly, its clutter-free design ensured that all critical info was always front and center of the dashboard UI.

We also implemented a suite of smart features designed for proactive intervention, including:

  • Building the logic for a customizable smart notification system that alerts caregivers to predefined biometric triggers
  • Geofencing capabilities to support patient safety
  • Behavioral tracking tools for identifying long-term trends

Ever since the launch of the ambitious Pretaa platform, it has delivered on the promise of bringing data-driven innovation to behavioral health. It has transformed how caregivers support individuals in recovery:

  • Real-Time Behavioral Insights for Proactive Interventions: Caregivers can now access a live, holistic view of patient well-being and deliver proactive support.
  • Stronger Engagement Between Patients and Care Teams: UThe platform has become a bridge between patients and their support systems and a source of purpose for patients in their recovery journeys.
  • Streamlined Monitoring and Personalized Care: The HIPAA-compliant architecture and detailed audit trails allow treatment centers to quickly and confidently integrate Pretaa into their practice. These centers can now monitor patient progress more effectively and deliver personalized, data-based care plans.
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Final Product Showcase

The new, ultra-effective Pretaa platform stands as a testament to the brand’s core idea that recovery is “data with a human purpose.” By translating complex biometrics into clear, actionable insights, the user-centric software now empowers caregivers, supports patients, and fosters drastically better connections between those user groups to drive better healthcare outcomes.

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